Contact Us

Contact Us

Last updated: 6 October 2026

We’re here to help.

Whether you have a question about a product, need assistance with an order, or would like to know more about delivery, returns or payments, please feel free to get in touch with MILNE MODE LTD.

We aim to provide clear, helpful and timely customer support throughout your shopping experience.

Customer Support

Email: payment@milnemode.net
Telephone: +44 7737 262027

For questions relating to an existing order, please include your order number and the email address used when placing the order. This helps us locate your order and respond more efficiently.

What Can We Help With?

Our customer support team can assist with enquiries regarding:

  • Product information and availability

  • Sizes, colours and product details

  • Order status and order information

  • Delivery and shipping

  • Returns and exchanges

  • Refunds

  • Payment and checkout enquiries

  • Damaged, faulty or incorrect items

  • General website enquiries

Business Address

MILNE MODE LTD
87 Weymouth Drive
Houghton-le-Spring
United Kingdom
DH4 7TQ

Company number: 17496938

Customer Enquiries

For the quickest response, we recommend contacting us by email and including all relevant information about your enquiry.

Please do not send full payment card numbers, passwords or other sensitive payment credentials by email.

We will only use the information you provide to handle your enquiry and provide the relevant customer support, in accordance with our Privacy Policy.

Response Times

We aim to respond to customer enquiries as soon as reasonably possible during our normal business operations.

Response times may vary during weekends, UK public holidays and periods of particularly high enquiry volumes.

Online Store

You can browse our latest women’s fashion collection and place an order through:

milnemode.net

Thank you for choosing MILNE MODE LTD. We appreciate your business and look forward to assisting you.