MILNE MODE LTD specialises in women’s clothing and contemporary womenswear available through our online store.
Where is MILNE MODE LTD based?
MILNE MODE LTD is a UK-registered company based in Houghton-le-Spring, United Kingdom.
Our registered office is:
87 Weymouth Drive Houghton-le-Spring United Kingdom DH4 7TQ
How can I contact you?
You can contact our customer support team by email at payment@milnemode.net or by telephone on +44 7737 262027.
How do I place an order?
Select the products you would like to purchase, choose the relevant options such as size or colour where applicable, add the items to your shopping bag and proceed through checkout.
Before payment is completed, you will be shown the applicable order information, including product prices and any delivery charges.
How will I know if my order has been received?
After successful payment, an order confirmation will be sent to the email address provided at checkout.
If you do not receive your confirmation, please check your spam or junk folder before contacting us.
How long does delivery take?
Delivery times depend on the delivery service selected, destination and circumstances affecting the carrier.
The applicable delivery information and any delivery charge will be provided during checkout and in our Shipping & Delivery information.
Can I return an item?
Yes. Customers may have statutory cancellation and return rights under applicable UK consumer law. Please see our Returns & Refunds Policy for full information.
What if my item arrives damaged or incorrect?
Please contact us as soon as possible with your order number and details of the issue. Photographs may be requested where appropriate so that we can investigate the matter and provide an appropriate resolution.
How will I receive my refund?
Where a refund is due, it will normally be made using the original payment method, subject to applicable law and the circumstances of the return.
Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible. We will try to accommodate requests where the order has not already been processed or dispatched.
Your statutory consumer cancellation rights remain unaffected.
Is my payment information secure?
Payments are processed through the payment service provider available at checkout. MILNE MODE LTD does not ask customers to send complete card details by email.
Do you have a physical shop?
MILNE MODE LTD operates its customer-facing retail business online through milnemode.net.
Where can I find your company information?
Our company details are available on our website.
MILNE MODE LTD Company number: 17496938 87 Weymouth Drive Houghton-le-Spring United Kingdom DH4 7TQ
